Disclosures

About These Disclosures

At SIR – Syndicated Resources, we believe clients, brokers, and business partners should understand our services, relationships, fees, and compensation. These disclosures summarize our business practices to help you make informed decisions.

Descriptions of insurance coverage and services are summaries only. They do not replace or change the terms of an insurance policy, proposal, contract, or service agreement. Please review those documents for the specific coverage, conditions, limitations, exclusions, fees, and obligations that apply.

If a provision of an applicable agreement is determined to be unenforceable, the remaining provisions are intended to remain effective to the extent permitted by law.

Our Organization and Licensing

SIR – Syndicated Resources provides access to insurance and related business services through its operating entities and associated service providers. The legal entity responsible for a particular product or service will be identified in the applicable proposal, policy, invoice, or agreement.

Our organization includes:

• Syndicated Resource Group Holdings, Inc., a corporation organized in Delaware.

• Syndicated Services, Inc., a corporation organized in North Carolina.

• PayGo Plus, LLC, a limited liability company organized in Georgia.

• DB Staff Pro, Inc., a corporation organized in Georgia.

Insurance agency licenses and individual producer licenses are separate. Insurance transactions are handled through the applicable licensed agency and appropriately licensed producers, subject to state requirements and carrier authorization. Not every entity listed above provides insurance agency services.

Insurance Agency Licensing

Syndicated Resource Group Holdings, Inc.
National Producer Number (NPN): 17397028

The California agency license identifies Syndicated Services Insurance Agency, Inc. as a DBA of Syndicated Resource Group Holdings, Inc.

Our licensing records also list an active Pennsylvania property and casualty agency license for Syndicated Resource Group Holdings, Inc.

Products, services, and lines of authority vary by state, entity, producer, and carrier. A license in one jurisdiction does not authorize insurance transactions in another. Please contact us for licensing information relevant to your state and the services you are considering.

Broker and Marketing Relationships

We work with licensed insurance agents and brokers who may receive commissions for business placed through our organization. Our insurance broker relationships require company-approved agreements, evidence of appropriate licensing, and proof of professional liability insurance.

We take reasonable measures to protect confidential information and the interests of our contracted brokers and the clients they refer.

We may also enter into marketing or referral arrangements with other organizations. These relationships may provide compensation or other business benefits to the participating parties.

Our Role in Insurance Transactions

Our role may vary by transaction. In some circumstances, we act on behalf of an insurer under a binding authority or similar agreement that allows us to arrange or bind coverage for that insurer.

When acting under that authority, we represent the insurer within the scope of the agreement. The applicable transaction documents describe the coverage and services being provided.

Fees and Commissions

Our compensation depends on the product, service, and level of assistance provided. We may receive insurance commissions, service fees, consulting fees, or other compensation described in these disclosures and the applicable agreements.

Insurance commissions generally range from 0% to 25% of the premium and are included in the quoted premium.

Where permitted by law, we may charge broker or service fees in addition to the insurance premium. These fees will be disclosed separately in the applicable proposal or agreement and identified as separate line items on invoices and receipts.

Fee availability and requirements vary by jurisdiction and product.

Cancellations and Return Premiums

If a policy is canceled before its expiration date, any return premium will be determined under the policy’s cancellation provisions and applicable requirements. Fees disclosed as fully earned may be retained as provided in the original proposal or agreement and as permitted by law.

We may need to receive the return premium from the insurer before issuing a refund. We will work to process refunds promptly once the necessary funds and information are available.

Handling Premium Payments

When insurance premiums are collected with other service charges, we reconcile and allocate those amounts as soon as administratively practical.

Premium funds are held in trust pending remittance to the insurer, consistent with applicable requirements. Where authorized, we retain our commission and remit the remaining premium to the insurer.

We may earn and retain interest on funds held before remittance where permitted by law and the applicable agreements.

Consulting Services

Some services are provided on a consulting basis. We will explain any consulting fees before performing billable work.

Hourly consulting fees generally range from $100 to $300, depending on the nature, complexity, and volume of the services requested. The scope of work, fee calculation, and any related commissions will be confirmed in writing.

Additional Carrier Compensation

We may receive additional compensation from certain insurers under profit-sharing, contingent commission, or similar arrangements.

Eligibility and payment amounts may depend on factors such as premium volume or the profitability of a portfolio of business. These payments are made by the insurer and vary according to the applicable agreement. Profit-based compensation may not be payable when the required profitability criteria are not met.

Payment Terms

Premiums, applicable taxes or statutory charges, and service fees are due according to the terms stated in the invoice, proposal, financing agreement, or policy documents. Renewal payments must be received by the applicable deadline.

Failure to pay on time may result in cancellation of coverage, subject to the policy terms and applicable notice requirements. Cancellation may also result in a short-rate charge or other amount owed under the policy.

Fees associated with arranging a new policy or endorsement will be disclosed in the applicable transaction documents.

Conflicts of Interest

We are committed to fair dealing, professional conduct, and informed decision-making.

Our relationships with insurers, brokers, service providers, and affiliated companies may create actual or potential conflicts of interest. We seek to identify and disclose material conflicts so clients and partners can understand the relationships relevant to their transactions.

Commission rates vary among insurers. We will not recommend a particular insurer solely because it pays a higher commission.

Premium Financing

We work with multiple premium finance providers that may allow clients to pay insurance premiums over time.

When we recommend or arrange premium financing, we may receive compensation for referrals, document preparation, or transferring information to the finance provider.

We recommend financing when we consider it appropriate for the client’s circumstances. Interest, charges, payment schedules, and cancellation provisions are governed by the premium finance agreement.

Pay-As-You-Go Services

Our pay-as-you-go programs support payroll-based premium calculations, invoicing, and remittance to participating insurance carriers.

Some carriers require an approved payroll processor. Other carriers permit us to act as an intermediary using payroll information from approved sources, which may include a client’s in-house payroll system.

Participating clients pay a processing fee for each reporting or billing period. Program fees vary and may help offset carrier administrative charges. Additional service or broker fees may apply where permitted by law.

The applicable proposal or service agreement explains the program’s fees and calculation methods. Invoices identify the premiums and fees charged.

Non-Working Deposit

A non-working deposit is a fully earned fee described in the proposal or service agreement. It is separate from insurance premium and is not credited toward earned premium.

Unless the agreement expressly provides otherwise, it is not applied to audit premiums, renewal premiums, or other additional premiums. It may include disclosed broker or program fees where permitted.

Net Rates

Net rates are simplified rates used to illustrate estimated premium calculations. They differ from the filed rates shown on the insurance policy.

A net rate may reflect applicable premium adjustments, such as experience modifications, schedule credits or debits, increased limits, premium discounts, taxes, fees, and surcharges.

Net rates are provided for illustration and ease of calculation. The policy and applicable rating provisions govern the actual insurance premium.

Adjusted Rates

Adjusted rates incorporate the program expenses described in the original proposal or service agreement.

They may differ from both net rates and the rates shown on the policy because they reflect the agreed program pricing rather than only the insurer’s premium calculation.

State Requirements and Fee Disclosures

Requirements for broker fees, service fees, and related disclosures vary by state.

Clients will be asked to sign the applicable proposal or service agreement describing the services and fees. Charges separate from insurance premium will be identified accordingly.

Clients and brokers may consult the appropriate state Department of Insurance for additional information about applicable requirements.

Questions, Complaints, and Disputes

If you are dissatisfied with our service, please contact us so we can understand the issue and work toward a resolution. Our internal complaint review is available at no charge.

Submit written complaints to:

admin@syndicatedservices.net

Please include your name, the relevant client or policy information, a description of the concern, and any supporting documents. A company officer will review your complaint and respond within three business days.

If the issue remains unresolved, you retain any dispute-resolution rights available under the applicable agreements and law. Depending on the circumstances, these may include mediation, arbitration, or legal proceedings, which may involve costs.

Questions or disputes concerning an insurer’s coverage or claim decision are subject to the insurer’s procedures and the applicable policy terms.

Professional Liability Insurance

Syndicated Services, Inc. maintains professional liability insurance, commonly called errors and omissions insurance, subject to the policy’s terms, conditions, limits, and exclusions.

We also require contracted insurance brokers and agents to maintain appropriate professional liability coverage.

Our coverage is written on a claims-made basis. Whether a claim involving a current or former employee is covered depends on the applicable policy terms, including reporting requirements.