We’re Moving! SIR Is Migrating to a New Application
No moving trucks. No cardboard boxes. And thankfully, nobody has to help us carry a sofa.
But Syndicated Insurance Resources is moving — to a new and improved application designed to make working with SIR easier, faster, and more organized.
Out With the Old… Carefully
For years, our existing application has helped us serve brokers, clients, and partners across the country. It has done its job well, but like most technology, the time has come for an upgrade.
We are currently migrating information from our old application into our new SIR Broker Gateway and Service Center.
During the transition, you may occasionally need to use the old application while certain information, records, and functions are being moved and tested.
Think of it like moving into a new house while there are still a few boxes sitting in the old garage.
What’s Changing?
Our goal is simple: put more of what you need in one place.
The new SIR platform is being designed to give our brokers and customers easier access to services such as:
Requesting quotes
Viewing submission and quote information
Accessing policy information
Requesting Certificates of Insurance
Reviewing commissions
Managing organization and contact information
Accessing forms, resources, and service tools
Learning more about SIR products, programs, and markets
We are also working behind the scenes to automate many of the administrative tasks that traditionally required emails, phone calls, spreadsheets, and a little bit of detective work.
Why Are We Doing This?
Because our business has grown.
SIR now works with brokers throughout multiple states and across a growing number of insurance, payroll, staffing, workers’ compensation, PEO, and administrative programs.
As our services have expanded, so has the amount of information we manage.
The new application is intended to make that information easier to find, easier to submit, and easier to manage — both for our staff and for the brokers and clients we serve.
Please Excuse Our Digital Dust
As with any move, there may be a few moments when something isn’t exactly where you expect it to be.
You may see new pages appear.
Buttons may move.
Menus may change.
A feature that lived in the old application yesterday may suddenly have a shiny new home today.
That is all part of the process.
Our team is migrating information carefully and testing the new workflows as we go rather than simply flipping a switch and hoping for the best.
The Old Application Isn’t Disappearing Overnight
During the migration period, we will continue providing access to the Legacy SIR Portal where necessary.
This allows us to keep serving you while we complete the conversion.
Once the migration is complete and we are confident that the new platform is working the way it should, we will provide additional information about the final transition from the legacy system.
Built Around How We Actually Work
One of the biggest benefits of building the new platform is that we have been able to rethink many of our processes.
Instead of asking, “How did the old system do this?” we are asking:
“What would make this easier for our brokers, clients, and staff?”
That has already resulted in improvements to submission workflows, document handling, policy access, certificate processing, broker resources, commission information, and internal service processes.
And we’re not finished.
Thank You for Growing With Us
SIR has been helping insurance professionals find solutions for a long time.
Technology has changed quite a bit during that time.
Our commitment hasn’t.
We still believe that good insurance business comes down to knowledgeable people, strong relationships, creative solutions, and answering the phone when somebody needs help.
The new technology isn’t replacing that.
It’s being built to support it.
So pardon our digital dust while we finish moving in.
We think you’re going to like the new place.
Welcome to the next generation of SIR.